General Dental FAQ — CityView Family Dentistry in Skokie, IL
Where is CityView Family Dentistry located?
CityView Family Dentistry is located at 5550 W. Touhy, Suite 402, Skokie, IL 60077, on the 4th floor of the Dunn Solutions Group building — with a panoramic view overlooking Chicago’s northern communities.
What are CityView Family Dentistry’s office hours?
Our office hours are Monday through Wednesday 8:00 AM – 4:30 PM, Thursday 12:00 PM – 7:00 PM, Friday closed, and the 1st and 3rd Saturdays of the month 9:00 AM – 2:00 PM.
How do I schedule an appointment at CityView Family Dentistry?
Call our Skokie office at (773) 631-5788 or use the online appointment request form on our website. We welcome patients of all ages and look forward to hearing from you.
Is CityView Family Dentistry accepting new patients?
Yes! We warmly welcome new patients of all ages. Visit our New Patients page to learn what to expect at your first visit, and download your new patient forms to save time at your appointment.
What dental services does CityView Family Dentistry offer?
We offer a comprehensive range of services including preventive cleanings, cosmetic dentistry, dental implants, restorative dentistry, orthodontics and Invisalign, periodontal care, family dentistry, TMJ treatment, and sleep apnea appliances.
Does Dr. Hann treat children?
Yes. Dr. Hann treats patients from age two to one hundred. CityView Family Dentistry is a true family dental practice, welcoming patients of all ages from the same household.
What should I bring to my first appointment?
Please bring a valid photo ID, your completed new patient forms, your dental insurance card (if applicable), and a list of any current medications.
What payment options does CityView Family Dentistry accept?
We accept cash, personal checks, and all major credit cards. We also offer CareCredit healthcare financing and an in-house Office Savings Plan for patients without dental insurance.
Does CityView Family Dentistry offer same-day crowns?
Yes. Dr. Hann uses CEREC technology to design, mill, and place custom porcelain crowns in a single appointment. Learn more about our same-day restorations.
What is the BIOLASE WaterLase laser?
The BIOLASE WaterLase is an advanced dental laser that allows many procedures — including cavity preparation and soft tissue treatments — to be performed with minimal or no anesthesia. It produces no drilling vibration or pressure and promotes faster healing. Learn more on our WaterLase page.
Does CityView Family Dentistry offer Invisalign?
Yes. Dr. Hann offers Invisalign® clear aligners as a discreet, comfortable alternative to traditional braces for both teens and adults.
What is functional orthodontics?
Functional orthodontics goes beyond straightening teeth to address the underlying orthopedic factors — including jaw positioning, bone structure, and muscle function — that contribute to misalignment and related health issues such as TMJ disorder and sleep apnea.
How do I know if I have gum disease?
Common signs of periodontal disease include bleeding gums when brushing or flossing, swollen or tender gums, persistent bad breath, gum recession, loose teeth, or changes in your bite. However, gum disease can also be present with no obvious symptoms, which is why regular checkups are essential.
What is scaling and root planing?
Scaling and root planing is a non-surgical deep cleaning used to treat gum disease. It removes bacterial deposits from deep within the periodontal pockets and smooths root surfaces to promote healing. Learn more about our periodontal disease treatment.
Does CityView Family Dentistry treat TMJ disorder?
Yes. Dr. Hann provides comprehensive TMJ evaluation and treatment, including custom night guards, bite adjustments, and therapeutic exercises such as the Rocobado TMJ program.
Can a dentist help with sleep apnea?
Yes. Dr. Hann offers custom oral appliances for patients with mild to moderate obstructive sleep apnea or for those who cannot tolerate CPAP therapy. These appliances gently reposition the jaw during sleep to keep the airway open.
Does CityView Family Dentistry do community outreach?
Yes. Dr. Hann has volunteered for the Donated Dental Services Program since 2002 and serves on the board of the Chicago Dental Society Foundation. Learn more on our Community Outreach page.
What is the Office Savings Plan?
The Office Savings Plan is an in-house membership program for patients without dental insurance. Members pay an annual fee and receive discounts on a wide range of dental services at CityView Family Dentistry — with no waiting periods, deductibles, or annual maximums.
How often should I get a dental cleaning?
Most patients benefit from professional cleanings and exams twice a year. Patients with gum disease or higher risk factors may need more frequent visits — typically every three to four months.
Can I whiten my teeth at CityView Family Dentistry?
Yes. Dr. Hann offers professional teeth whitening that delivers more dramatic and longer-lasting results than over-the-counter products. Schedule a consultation to find out if whitening is right for you.